About this opportunity
Geoland Credit Limited (GCL) is a licensed Digital
Credit Provider (DCP) regulated by the Central Bank of Kenya (CBK). GCL
operates a rapidly expanding digital credit ecosystem, deploying high-velocity
product lines including Digital Logbook Loans, Working Capital facilities, and
specialized Tri-Party Workforce Financing.
To aggressively protect this
portfolio growth, GCL requires a highly strategic and firm Head of
Recoveries. The role holder will take absolute ownership of the
Non-Performing Loans (NPL) portfolio, driving the rehabilitation of overdue
facilities and executing the company's Exhaustive Recovery Standards to ensure
maximum cash-velocity without compromising statutory compliance.
ACADEMIC BACKGROUND & TECHNICAL COMPETENCY
A. Academic Qualifications
Bachelor’s degree or its Equivalent from an accredited Higher Education institution in Credit Management, Criminology & Forensic Studies, Finance, or Business Administration.
B. Professional Certifications & Clients
i) Fully qualified Certified Credit Professional (CCP-K) or equivalent chartered credit risk credential.
ii) Specialized certifications or verifiable training in Asset Tracing, Skip-Tracing, Forensic Investigation, or Advanced Debt Recovery Operations.
iii) Active client in good standing with recognized professional bodies (e.g., ICPAK/ICCP-K, KIB).
C. Statutory & Technical Mastery
i) Regulatory Frameworks: Absolute practical command of the CBK Digital Credit Providers (DCP) Regulations, the Movable Property Security Rights Act (2017), the Insolvency Act, and the Data Protection Act (2019).
ii) Enforcement Track Record: Verifiable historical experience in managing auctioneers, commercial litigation, warrants of attachment, and systemic non-performing book reduction.
iii) Fintech Proficiency: Familiarity with modern Core Banking Systems, API-driven workflows, digital collateral registries (BRS), and automated CRB integration pipelines.
SALARY SCALE & REMUNERATION MATRIX
GCL offers a dynamic, purely results-oriented compensation framework designed to reward decisive execution, high cash-velocity, and tangible portfolio turnaround.
a). Performance-Linked Remuneration: The remuneration structure is strictly indexed to actual portfolio recoveries rather than a static baseline.
b). Mutually Agreed Framework: Specific compensation metrics will be proposed by the candidate and mutually agreed upon by both parties based on historical turnaround capabilities and proposed portfolio reduction strategies.
c). Commission & Target Yields: Earnings are heavily scaled against specific monthly collection targets, Non-Performing Loan (NPL) cash collections, and the successful liquidation of deep arrears portfolios (181+ DPD).
Requirements and responsibilities
A. Loan Book & Delinquency Management
i) Mandatory Portfolio Takeover: Assume full
operational custody of all delinquent credit facilities the moment they
transition to 91 Days Past Due (DPD), centralizing hard recoveries away from
origination desks.
ii) Deep Arrears Acceleration (181+ DPD):
Design, execute, and monitor intensive remediation and liquidation strategies
for high-risk accounts exceeding 180 days overdue.
iii) Team Leadership & Target Enforcement:
Allocate specific monthly collection targets to internal localized recovery
officers, monitor daily interaction logs, and enforce strict performance-based
accountability.
iv) Digital Set-Off Execution: Leverage core
banking capabilities to track and authorize algorithmic cross-wallet set-off
executions targeting delinquent profiles with liquid balances in related portal
wallets.
B. Third-Party Enforcement & Asset Realization
i) Vendor Ecosystem Oversight: Direct and
evaluate all external recovery service partners, including licensed Private
Investigators, Valuers, Auctioneers, and External Legal Counsel, ensuring
prompt service delivery.
ii) Skip-Tracing & Asset Investigation:
Dispatch skip-tracing batches to establish asset profiles, discover hidden
collateral, and execute service of process for elusive debtors.
iii) Collateral Liquidation: Supervise the
statutory repossession, storage, valuation, and auctioning of pledged assets
(e.g., motor vehicles tied to Digital Logbook Loans) in strict compliance with
legal timelines.
C. Judicial Enforcement & Write-Off Governance
i) Litigation Coordination: Liaise with the
company's appointed legal advocates to institute judicial recovery proceedings,
obtain summary judgments, and secure warrants of attachment.
ii) Insolvency & Bankruptcy Procedures:
Institute statutory demands and formal insolvency proceedings under the
Insolvency Act against chronic, uncooperative default exposures.
iii) Write-Off Certification: Independently
audit delinquent accounts to verify that all technological, manual, and
judicial recovery tracks have been exhausted before compiling bad-debt batches
and certifying files as uncollectible to the Board Credit Committee.
D. Regulatory Compliance & System Integrity
i) CBK Consumer Protection Adherence: Ensure
all internal and outsourced debt recovery workflows operate strictly within
Central Bank of Kenya (CBK) Consumer Protection guidelines—explicitly
prohibiting harassment, psychological threats, and unauthorized third-party
disclosures.
ii) Credit Reference Bureau (CRB) Pipeline:
Enforce statutory pre-listing notification protocols and oversee bi-weekly transmission to licensed CRBs.